If you’ve read our Guide for New Owners (Opens a new window) and still have questions or would like to provide feedback, please feel free to contact us below. Each person’s listing includes information on their areas of responsibility so you can be sure you’re reaching out to the right person. We’ve also included contact information for some individuals who don’t work for the Club but interact with our Members from time to time.
Located at the entrance to Fins Left Pool near Salty Rim Bar & Grill, the Sundries Sea Shack is your contact for inquiries about Cabana rentals, Surrey Bike rentals, and Poolside Activities. The staff can also assist with on-site-pickup of Membership Cards, Houseguest Amenity Cards, and Non-Rental Keycards (but only *after* the Club Management Office has processed those requests and notified you that they’re ready for pickup).
Member Dues; Questions about Member Card requests; Houseguest Reservations; Membership affiliation; Updates to your list of approved family members; Club Documents; Club Estoppels.
Community Management via Artemis Lifestyles. Community Association dues, assessments, and documents; Proposed architectural changes/additions to the exterior of your property; Valet trash pickup; Landscaping; Oversight of Community Security; Private pool/spa cleaning; Pest control requests; Community Association Estoppels.
Community Management via Artemis Lifestyles. Community Association dues, assessments, and documents; Proposed architectural changes/additions to the exterior of your property; Valet trash pickup; Landscaping; Oversight of Community Security; Private pool/spa cleaning; Pest control requests; Community Association Estoppels.
Community Watch Solutions patrols the common areas throughout the Cottages & Villas Community and responds to security concerns and noise complaints. Concerns may be reported anonymously if desired. You may also contact Osceola County Sheriff’s Office at 407-348-1100. In an emergency, dial 911. Please note: Hotel Front Desk or Club Management cannot assist with security concerns in the community.
Roadways; Sidewalks; Potholes and paving; Waterways.
Management of Hotel, Hotel Restaurants, License to Chill Hotel Pool, Hotel Volleyball Court, and Catering Services.
For home repairs arising out of construction, submit a warranty request online at encore.punchlistmanager.net (Opens a new window).